Enigin Provides Much Needed Relief
Two months ago I trialled one of the new Eniscopes in one of our carton plants. Being able to see real-time figures of the factory power usage really helped us to see when we hit peak usage and when unnecessary power is being used through machines on a prolonged idle period. Enigin really came up with a great product.
My only problem is that I want to install an Eniscope in each of our five factories. Yes, I liked the Eniscope that much! In our second month of observation, we estimated we made a savings of 17.6% in electricity costs, which is why I’m keen to get these fitted. Enegin are of course more than happy to supply us with the extra Eniscopes. However, the installation documentation provided by Engin was too lengthy. Our engineers struggled with installing the first Eniscope because they had to wade through a lot of unnecessary technical specs and then had to remain in constant communication with the Enigin technicians.
Now, I have just learned that Enigin has updated their Knowledge Base
to include some Quick Guide sheets. The sheets are in pdf format, so they’re really easy to print off as needed. It means that whoever installs each Eniscope should have a clear understanding of the process.
I was also pleasantly surprised to find a check sheet to help in choosing an IT guy to oversee the Eniscope project. Considering how long it took for my team to install the first one, I’m thinking it’s an area of expertise not currently found within the company.
These pdf files have impressed both in the concise delivery of relevant information and in the way Enigin has responded to this customer’s feedback. And of course the projected savings from an Eniscope is brilliant.